Cautions for IPad:-

Before you send your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement
device won't have your data on it, and you'll need to restore that data from your backup.
After we receive your iPad, we will send you information about repair, replacement, and fees.
If your iPad needs to be replaced, we will ship a replacement to you with factory settings.
Your replacement iPad will be new or equivalent to new.
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